Which three characteristics are required for the discharge of duty by employees?

The correct choice emphasizes three key characteristics essential for the discharge of duty by employees: faithful, intelligent, and courteous.

Faithfulness indicates a strong sense of loyalty and commitment to the responsibilities of the position. It reflects an employee's dedication to performing their duties reliably and ethically, which is fundamental in any work environment, especially in an organization like LIRR where safety and efficiency are critical.

Intelligence relates to the ability to understand and process information effectively. Employees must be able to make informed decisions, solve problems, and adapt to changing circumstances. This characteristic ensures that personnel can respond appropriately to various situations they may encounter during their work.

Courtesy is essential in fostering a positive work environment and maintaining good relationships with colleagues and the public. It shows respect and consideration for others, which enhances teamwork and cooperation among staff, as well as the overall experience for passengers.

Together, these characteristics help create a work culture that emphasizes trust, efficiency, and high standards of service crucial to the operation and reputation of the LIRR.